Shipping policy

Power Man Cave is operated by FutureSmart LLC.

Effective Date: March 21, 2026

1. Introduction

Power Man Cave is operated by FutureSmart LLC, a U.S.-based online retailer. References to "Power Man Cave," "we," "our," or "us" throughout this policy refer to FutureSmart LLC (doing business as Power Man Cave). This policy explains how we ship orders placed on https://powermancave.com. We source the products offered on our website from authorized U.S.-based suppliers, distributors, and manufacturer partners. Depending on the product and the most efficient route to the customer, your order may be dispatched from a FutureSmart LLC facility or from an authorized U.S.-based supplier, distributor, or manufacturer warehouse. In all cases, FutureSmart LLC is the merchant of record and is responsible for your order, customer service, and post-purchase support. Delivery timelines may vary depending on the dispatch location and your shipping address.

Service name: Economy Shipping
Price: Free Economy shipping on all currently listed products.
Order cutoff: 2:00 PM MST, Monday through Friday, excluding holidays.
Handling time: 1–2 business days.
Carrier transit time: 2–7 business days after shipment.
Estimated total delivery time: 3–9 business days, including handling and transit.
Destination: United States only
Coverage: All products unless a product page says otherwise

2. Shipping Destinations

United States

We currently ship to addresses within the United States only
We do not ship to P.O. boxes that cannot accept carrier delivery

Future Expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

Free Economy shipping on all currently listed products. Any product-specific delivery charges or upgraded delivery services will be disclosed on the product page and at checkout before purchase.

All shipping costs are shown at checkout. There are no hidden fees from us. Local taxes at checkout still apply when required by law.

4. Order Handling and Delivery Time

Order cutoff: Orders placed before 2:00 PM MST Monday through Friday begin processing the same business day. Orders placed after 2:00 PM MST, on weekends, or on holidays begin processing the next business day.

Handling time: Standard in-stock orders are prepared for shipment within 1–2 business days, Monday through Friday, excluding holidays.

Transit time: After an order is transferred to the carrier, standard transit generally takes 2–7 business days, Monday through Friday, excluding holidays.

Estimated total delivery time: The estimated total delivery time for standard in-stock products is 3–9 business days. This includes 1–2 business days of handling and 2–7 business days of carrier transit.

Oversized, Freight, Customized, and Made-to-Order Products: Certain products—including outdoor kitchens, saunas, large game tables, fitness equipment, and other oversized products—may require additional supplier processing, manufacturer production time, or specialized delivery. When a different timeframe applies, the applicable handling time and estimated delivery window will be displayed on the product page and during checkout. Product-specific delivery terms override the standard 3–9-business-day estimate.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size. The carrier selected may vary depending on whether the order ships from a FutureSmart LLC facility or from an authorized U.S.-based supplier, distributor, or manufacturer warehouse.

Shipment Tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage in transit. Contact us if there is an issue with your delivery.

6. Order Tracking

The tracking number is emailed after the order ships and that carrier activity may take 24–48 hours to appear.

7. Delivery Issues

Delayed or Lost Packages

If your delivery exceeds the 9 business days window, email us at support@powermancave.com or call 877-905-2283.

Marked Delivered but Not Received

Confirm your shipping address
Check with neighbors or building management
Contact us so we can assist with a trace

Damaged Packages

Photograph the packaging and the item
Contact us within 7 days of delivery at support@powermancave.com

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable. See our full Return & Refund Policy for details.

Return shipping: Customer pays return shipping unless the item is defective or not as described. A prepaid label will be provided only for confirmed defective or damaged items.
Payment Refund: Refunds are processed by FutureSmart LLC within 7 days after we receive and approve the return, to the original payment method.
Restocking fee: A 25% restocking fee applies to all approved non-defective returns.

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

Email: support@powermancave.com
Phone: 877-905-2283
Address: FutureSmart LLC (doing business as Power Man Cave), 605 Willow Circle, Heber City, Utah 84032, United States
Service hours: Monday to Friday, 9 AM to 5 PM MST