Shipping policy

Effective Date: March 21, 2026

1. Introduction

Power Man Cave is the trading name of FutureSmart, LLC, a U.S.-based online retailer. References to "Power Man Cave," "we," "our," or "us" throughout this policy refer to FutureSmart, LLC (doing business as Power Man Cave). This policy explains how we ship orders placed on https://powermancave.com. We source the products offered on our website from authorized U.S.-based suppliers, distributors, and manufacturer partners. Depending on the product and the most efficient route to the customer, your order may be dispatched from a FutureSmart, LLC facility or from an authorized U.S.-based supplier, distributor, or manufacturer warehouse. In all cases, FutureSmart, LLC is the merchant of record and is responsible for your order, customer service, and post-purchase support. Delivery timelines may vary depending on the dispatch location and your shipping address.

Service name: Standard Shipping
Price: Free on orders over $100; $60 flat rate on orders under $100
Delivery time: 3 to 9 business days total
Destination: United States only
Coverage: All products unless a product page says otherwise

2. Shipping Destinations

United States

We currently ship to addresses within the United States only
We do not ship to P.O. boxes that cannot accept carrier delivery

Future Expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

Orders over $100: Free standard shipping
Orders under $100: $60 flat rate shipping

All shipping costs are shown at checkout. There are no hidden fees from us. Local taxes at checkout still apply when required by law.

4. Order Handling and Delivery Time

Orders placed before 2:00 PM MST on business days are processed the same day. Orders placed after 2:00 PM MST, or on weekends and holidays, will be processed the next business day.

Total delivery time is 3 to 9 business days from the time you place your order. This total includes handling time and the carrier's transit time. Business days are Monday through Friday, excluding holidays.

If an item needs extra time, the product page will show a note. That note will override the general timing above.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size. The carrier selected may vary depending on whether the order ships from a FutureSmart, LLC facility or from an authorized U.S.-based supplier, distributor, or manufacturer warehouse.

Shipment Tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage in transit. Contact us if there is an issue with your delivery.

6. Order Tracking

After your order ships, you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or Lost Packages

If your delivery exceeds the 3 to 9 business day window, email us at support@powermancave.com or call 877-905-2283.

Marked Delivered but Not Received

Confirm your shipping address
Check with neighbors or building management
Contact us so we can assist with a trace

Damaged Packages

Photograph the packaging and the item
Contact us within 7 days of delivery at support@powermancave.com

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable. See our full Return & Refund Policy for details.

Return shipping: Customer pays return shipping unless the item is defective or not as described. A prepaid label will be provided only for confirmed defective or damaged items.
Refund timing: Refunds are processed by FutureSmart, LLC within 7 business days after we receive and approve the return, to the original payment method.
Restocking fee: A 25% restocking fee applies to all approved non-defective returns.

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

Email: support@powermancave.com
Phone: 877-905-2283
Address: FutureSmart, LLC (doing business as Power Man Cave), 605 Willow Circle, Heber City, Utah 84032, United States
Service hours: Monday to Friday, 9 AM to 5 PM MST